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Archive for the ‘Platform Skills’ Category

Smile at them and they’ll remember you better

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Dave Munger over at Cognitive Daily points to some interesting research:

There’s another factor that has been demonstrated to have a significant effect on whether a face is remembered: the facial expression. In 2004, Arnaud D’Argembeau and Martial Van der Linden found that people who viewed a series of photos of faces were more likely to remember smiling faces compared to angry faces — even when the faces they were later asked to recall had neutral expressions.

Want someone to remember your face? Smile.

Written by Michael DeBusk

January 3rd, 2008 at 4:31 am

Behavioral Modification

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From The Waiter Rant blog we have this great post on influencing the behavior of others using a seasoned waiter’s amazing skills. Note the ambiguity in his question to the little boy:

Arriving at the table I don’t say anything to the parents – I focus all my towering attention on the little boy. As I stare into his big watery eyes he instantly falls silent. The parents are amazed.

“Who is this man?” I ask the little boy, pointing to the bearded caricature painted on my tacky Christmas tie.

Since beginning to read his blog, I haven’t been able to look at waitstaff the same way I used to. I have always been polite and respectful, and most people would say I tip too much, but now I pay attention to how they handle people. Impressive.

Written by Michael DeBusk

December 22nd, 2007 at 5:07 pm

Holographic Communication, April 2008

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Jonathan Altfeld’s presentation skills are beyond compare, and one of the best things about them is that he’s willing to teach them to you. In April 2008, Jonathan will be holding his Holographic Communication training in both Copenhagen, Denmark and London, UK.

If Your Livelihood Depends on Giving Compelling Presentations… or Even if You Just WANT People Hanging on your Every Word, in Business, in Public, or in Platform Sales… We’ve got a Pain-Free, Risk-Free, Fun-to-Learn Process… that can turn ANY Ugly Duckling into a Swan… & we’ve published video case-studies [on the Web site] to prove it.

Written by Michael DeBusk

December 22nd, 2007 at 5:00 pm

Visual Clichés

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We all know that there are times to use a cliché and times to avoid using one. Most people think of clichés as purely verbal, though; something like “money talks” or “pull yourself up by the bootstraps”. (Here’s the Internet Cliché Finder, if you’re interested.) But they can be visual, as well.

For example, here’s an article for Webmasters: Eleven images you might want to avoid in your designs. Looking through the list, I find it makes a lot of sense. (But where do we draw the line between “classic” and “cliché”?)

While you’re at it, browse around on snap2objects.com if you’re interested in Web design at all.

Written by Michael DeBusk

December 19th, 2007 at 8:13 pm

Even a Stone Can Be a Teacher

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BoingBoing has a great little story on how a kid saved his sister and himself from a moose attack using skills he picked up from a game:

In the article he describes how he first yelled at the moose, distracting it so his sister got away, then when he got attacked and the animal stood over him he feigned death. “Just like you learn at level 30 in World of Warcraft.”

What a great example of learning through metaphor.

Written by Michael DeBusk

December 11th, 2007 at 12:37 am

Master the “MSU” Technique

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Over at lifehack.org, author Dustin Wax has written an article about the art of improvisation, based on the autobiography of jazz musician Charles Mingus.

If you’ve done any real work with NLP, you know that there comes a time when we have to improvise. One of my trainers calls it “The MSU technique“, a.k.a. “Making Stuff Up”. NLP is about individuals, and individuals are, well, individual, so if all we have is a bunch of canned patterns, we can’t respond adequately.

The high points:

  • Go with the flow
  • You don’t play alone
  • Learn the rules so you can break them
  • Play by ear
  • Embrace limits
  • Use common structures in creative ways
  • When you make a mistake, keep playing

Head on over to Lifehack.org and find out how to Improvise Like a Jazz Musician.

Written by Michael DeBusk

December 8th, 2007 at 4:02 pm

Dealing with Fools

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By way of Seth Godin’s Blog comes the article from Slant Six Creative, Saying More by Saying Less:

Whether we like it or not, we’re in a world where the transparent, open-source nature of online activity has fundamentally changed the way people and businesses have conversations. In thinking about how it works and trying to figure out how best to participate, this is the most difficult yet important lesson I’ve learned:

Always let a fool have the last word.

This is a lesson I took a while to learn, but once I got it I found it immensely useful. And consider the idea that if comedian Michael Richards had taken this idea to heart, he might still have a career.

Written by Michael DeBusk

December 5th, 2007 at 2:00 pm

Caricatures are more easily recognized

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In a recent BoingBoing post referring to a study of computer-altered celebrity photographs done at the University of Central Lancashire, it was pointed out that we tend to recognize a person from caricature twice as easily as from a photograph.

I wonder how this could be useful in, say, state elicitation, memory recovery, and changework.

Link to article in The Guardian

Written by Michael DeBusk

December 5th, 2007 at 1:51 pm

Acting Out in Class

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By way of Lifehacker today comes Darren Barefoot’s interesting article, Everything I Know About Presentations, I Learned in Theatre School

Plenty of excellent high-level pointers on how to make your presentations more compelling and coherent, how to keep people awake and engaged, and how to have your audience leave the room with more than they came in with.

Written by Michael DeBusk

December 1st, 2007 at 2:00 pm

Holographic Communication, March 2008

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Jonathan Altfeld’s presentation skills are beyond compare, and one of the best things about them is that he’s willing to teach them to you. From March 27 through March 31, 2008, Jonathan will be holding his Holographic Communication training in Tampa, Florida, USA.

If Your Livelihood Depends on Giving Compelling Presentations… or Even if You Just WANT People Hanging on your Every Word, in Business, in Public, or in Platform Sales… We’ve got a Pain-Free, Risk-Free, Fun-to-Learn Process… that can turn ANY Ugly Duckling into a Swan… & we’ve published video case-studies [on the Web site] to prove it.

Written by Michael DeBusk

November 30th, 2007 at 7:17 pm