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Lessons from the front line

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The Customer is Not Always Right is a blog written by people on the front lines of business: those responsible for interacting with the customer. It’s one of my favorite reads for a variety of reasons. Today there are a couple of good, quick NLP lessons:

There’s nothing more useful than a good story.

Written by Michael DeBusk

September 21st, 2008 at 3:22 pm

Posted in Business,Persuasion

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