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Behavioral Modification

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From The Waiter Rant blog we have this great post on influencing the behavior of others using a seasoned waiter’s amazing skills. Note the ambiguity in his question to the little boy:

Arriving at the table I don’t say anything to the parents – I focus all my towering attention on the little boy. As I stare into his big watery eyes he instantly falls silent. The parents are amazed.

“Who is this man?” I ask the little boy, pointing to the bearded caricature painted on my tacky Christmas tie.

Since beginning to read his blog, I haven’t been able to look at waitstaff the same way I used to. I have always been polite and respectful, and most people would say I tip too much, but now I pay attention to how they handle people. Impressive.

Written by Michael DeBusk

December 22nd, 2007 at 5:07 pm

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